From the Bench

Measure around the base of the neck where the collar will sit, keeping the tape snug but not tight. Add two fingers' width of room. If your dog is between sizes, size up and use the adjustment range. Our Size Guide walks through it step by step.

BioThane is a coated webbing that's waterproof, easy to clean, and holds up to mud, water, and daily wear without absorbing odor. It's our go-to for working and active dogs because it cleans up with soap and water and keeps its strength over years of use.

For BioThane, wipe down with warm water and mild soap, rinse, and towel dry. Avoid harsh solvents on hardware. Webbing leashes can be hand-washed and air-dried. See our full Care Instructions for specifics by material.

Because every piece is built to order in Tucson, current production lead time is 4–10 business days before your order ships. Custom configurations and busy seasons can run toward the longer end of that window.

Bolt snaps are simple and reliable for everyday use; frog/scissor snaps allow quick one-handed clipping; QRE (quick-release) hardware is built for fast deployment in working contexts. We break the trade-offs down in our Connection Point deep dive.

Yes. Our fi-compatible collars are engineered around the fi Module so it seats flush and tracks reliably. The module is sold separately by fi; our collar is built to hold it securely through daily wear and field work.

We do — active or retired law enforcement, military, and first responders qualify for 10% off. Reach out through our Contact page and we'll send verification details and your code.

Our gear is backed against defects in materials and workmanship. Because most items are custom built to order, returns and exchanges have specific conditions — the full details live on our Warranty, Custom, Returns & Exchanges page.